1. INFORMATION TO THE USER
Who is responsible for the processing of your personal data?
SOFTY CREAM FRANCHISES SL is responsible for the processing of the personal data of the USER and informs you that these data will be treated in accordance with the provisions of Regulation (EU) 2016 / 679, of 27 of April (GDPR), and the Organic Law 3 / 2018 , from December 5 (LOPDGDD).
What do we treat your personal data for?
To maintain a commercial relationship with the user. The operations planned to carry out the treatment are:
- Referral of commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that enables commercial communications. These communications will be made by the RESPONSIBLE and will be related to their products and services, or their collaborators or suppliers, with whom they have reached a promotion agreement. In this case, third parties will never have access to personal data.
- Perform market studies and statistical analysis.
- Process orders, requests, respond to inquiries or any type of request made by the USER through any of the contact forms that are made available on the RESPONSIBLE's website.
- Send the online newsletter with news, offers, and promotions related to our business.
Why can we process your personal data?
Because the treatment is legitimized by Article 6 of the GDPR as follows:
- With the USER's consent: sending commercial communications and the newsletter.
- For the legitimate interest of the RESPONSIBLE: carry out market studies, statistical analyzes, etc. and process orders, requests, etc. at the request of the USER.
How long will we keep your personal data?
They will be kept for no longer than necessary to maintain the end of the treatment or there are legal requirements that dictate their custody and when it is no longer necessary for it, they will be suppressed with adequate security measures to guarantee the anonymization of the data or the total destruction of the same.
Who do we provide your personal information?
No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the treatment, to our service providers related to communications, with whom the RESPONSIBLE has signed the confidentiality contracts and the person in charge of Treatment required by current privacy regulations.
What are your rights?
The rights that assist the USER are:
- Right to withdraw consent at any time.
- For the legitimate interest of the RESPONSIBLE: carry out market studies, statistical analyzes, etc. and process orders, requests, etc. at the request of the USER.
- Right to file a claim with the control authority (www.aepd.es) if it considers that the treatment does not comply with current regulations.
Contact information to exercise your rights:
SOFTY CREAM FRANCHISES SL. C/ JOSE MARIA DE LARA CARVAJAL, PAR 13 – 30820 ALCANTARILLA (Murcia). Email:
info@smooy.es
2. COMPULSORY OR OPTIONAL CHARACTER OF THE INFORMATION PROVIDED BY THE USER
USERS, by checking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data They are necessary to respond to your request, on the part of the provider, the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the CONTROLLER are true and is responsible for communicating any modification thereof. The CONTROLLER informs that all data requested through the website are mandatory, since they are necessary to provide an optimal service to the USER. If all data is not provided, it is not guaranteed that the information and services provided are completely tailored to your needs.
3. SECURITY MEASURES
That in accordance with the provisions of current regulations on the protection of personal data, the CONTROLLER is complying with all provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are processed in a lawful, fair and transparent manner in relation to the data subject and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has provided them with the appropriate information so that they can exercise them. For more information on privacy guarantees, you can contact the CONTROLLER through SOFTY CREAM FRANQUICIAS SL. C/ JOSE MARIA DE LARA CARVAJAL, PAR 13 – 30820 ALCANTARILLA (Murcia). E-mail:
info@smooy.es